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CAREERS AT
TIGH-NA-MARA

Join our fun-loving 300+ strong Tigh-Na-Mara family and learn what makes us one of the best places to work on Vancouver Island

GUEST SERVICES SUPERVISOR

Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in BC, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada. Tigh-Na-Mara is a wonderful place to play and to work.

JOB SUMMARY

We prefer you to have a minimum of three years’ experience in hotel or resort sales, established, working relationships within the Canadian meetings market and experience selling an independent resort. Experience working with professional organizations that support group business (SITE, MPI, Cvent, CSAE etc.) a plus.

Responsibilities
  • Consistently meet/exceed personal revenue goals
  • Daily prospecting to build upon client base
  • Adhere to booking guidelines to maximize revenue opportunities
  • Research and develop contacts in assigned market segments
  • Ability to develop and maintain effective working relationships with customers, meeting planners and team members
  • Attend trade shows, provide sales presentations, and site inspections, conduct sales calls, generate effective proposals and contracts
  • Intermediate computer skills and experience with Delphi.fdc a plus
  • Ability to travel, work weekends and evenings when required and have reliable transportation
  • Additional duties as required
  • On property role, not home-based
Skills required
  • Strong computer skills
  • Excellent communication, both oral & written
  • Excellent leadership skills
  • Multi-tasking
  • First Aid Level 3 would be an asset
  • High level of guest service skills
  • Time management
  • Job Skills Training
  • Mentoring & coaching team members
Compensation
  • $23.00 per hour

  • Extended Health & Dental Benefits available after three months of employment to Full Time Team Members

For more information

 Check out Linkedin

 

Our Shared Goal

AT TIGH-NA-MARA

Our shared goal is to deliver the best guest experience on Vancouver Island with a highly engaged and accountable team.

Perks and Benefits

  • Awesome People
  • Birthday/Anniversary Recognition
  • Resort-Wide Discounts
  • Travel Awards
  • Special Room Rates
  • Green Incentives
  • Tuition Reimbursement
  • Growth Opportunities
  • Benefits and Bonuses
  • Discounted Team Meal Program
  • Long Service Awards
  • Wedding/Birth Gifts
  • Use of Hotel Facilities
  • Free Parking
  • Huge Holiday Celebration
  • Summer BBQ
  • Discounts for local community
    businesses and gym

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