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BC Vaccination Card Requirements

For guests enjoying the Grotto Spa or Cedars Restaurant, proof of vaccination is required by order of BC’s Provincial Health Officer.

  • Guests must have at least one dose of a COVID-19 vaccine by September 13, 2021.
  • Guests must be fully vaccinated by October 24, 2021.

This requirement applies to guests born in 2009 or earlier (12+), and is in place until January 31, 2022, subject to extension.  Guests will be asked to show proof of vaccination and valid government ID on arrival to the Grotto Spa or Cedars Restaurant.

 

Notice:

As of December 23, 2021 and per BC Provincial Health orders, the following is affected until January 18, 2022:

  • Seating limits at Cedars Restaurant and Treetop Tapas are capped at 6 people per table. We ask that you remain at your table once seated and continue to wear your mask when moving through the facility.
  • Our Fitness Centre and Pool House remain open for your enjoyment.
  • Indoor events at Tigh-Na-Mara are permitted. Rules regarding 50% capacity and social distancing are in place.
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Resort

Due to province-wide industry staffing shortages, we are not taking early check-in requests at this time. We ask for your patience as you may experience longer-than-usual wait times to access your room.  Our smaller-than-ideal Team are working diligently to give you the best experience and earliest access possible.

Reservations in advance are strongly recommended as both Cedars Restaurant and Grotto Spa are unable to accommodate all requests for reservations.


NOTICE: Masks are required in all indoor public spaces. This includes our resort lobby, Grotto Spa, restaurants, and pool house when not swimming. You may remove your mask to dine, but must reapply the covering to move to and from your table. Thankfully, all our rooms enjoy open air corridors and private outdoor spaces!

For clarification on exemptions to this mandate, please visit the following link: https://news.gov.bc.ca/releases/2021HLTH0053-001665

 

Guest Services Information

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New Mobile App

Book, Check-In & Check-Out
All right from this app

Hotel Information
See inside our rooms & get inspired for your next stay, unforgettable Spa visit, or wonderful dining experience

Trip Planning
Enjoy a neatly planned trip & rustic comfort in the heart of nature

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New Amenity Line

We are excited to announce our transition to locally-made and environmentally responsible amenities from Beauty Through Balance! These formulations are all natural, superior quality, and free of commonly used synthetics. Beauty Through Balance has long been a partner with The Grotto Spa and we are pleased to expand that relationship to bring spa luxury to the rest of the resort.

Plus, with our new refillable dispensers, we are taking an eco-friendly approach by eliminating a large amount of plastic waste, switching away from single use plastic bottles while also being able to guarantee cleanliness and safety for each guest. Retail sizes will also be available in our Pines Gift Shop for memories that can come home with you from the first resort to have BTB as in-house amenities!

Be uplifted and refreshed with the Canadian Forest Elements line, scented with spruce hemlock, fir needle, fir balsam, pine, cypress, sweet orange, white grapefruit, and mint. With actives including hemp seed oil and specialized herbal extracts, your skin and hair will benefit, not just your nose!

These amenities are free of:

  • Parabens
  • Sulfates/Synthetic Detergents
  • Dyes/Colors
  • Petrochemicals
  • Artificial fragrances
  • Synthetic grade essential oils
  • And other commonly used synthetics