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In regards to covid-19

NOTICE: GROTTO SPA TEMPORARY CLOSURE

Updated March 31, 2020

 

The Grotto Spa remains temporarily closed to contribute to the collective efforts of limiting the spread of COVID-19.

As such, all spa reservations are suspended up to and including April 30, 2020, at which time we will reevaluate. If you have an upcoming reservation, it will be cancelled automatically without penalty and without additional action required on your part.

As the fight against COVID-19 affects us all, we invite you to stay up to date on the latest developments to help reduce the risk to yourself and others around you. We look forward to welcoming you again once circumstances improve.

With your well-being at heart,
Paulina Alexander, Grotto Spa Director


As part of the Tourism and Travel Industry, Tigh-Na-Mara is taking a proactive stance in looking after the welfare of our guests and team members.
We apologize for inconveniences caused by the measures taken but thank you for your patience during this period.

Closures as of March 31:
The Grotto Spa, Treetop Tapas, Cedars Restaurant & Lounge, Pines Gift Shop, Playground, Texada Building, Pool House and Fitness Centre.

For You

  • Cancellation Policy: We will be glad to work with you on rescheduling stays without incurring cancellation penalties. (Valid until further notice)
  • Accommodation packages are affected by these closures for now.
  • We have restructured our Recreation Program for this spring season. Please find the revised offering list here.
  • Easter Brunch has been cancelled.
  • Cedars Restaurant & Lounge is temporarily closed until and including April 30, 2020.  If you have an upcoming reservation, it will be cancelled automatically without penalty and without additional action required on your part. 

  • We have an enhanced take out menu and will be happy to deliver to in-house guests. View Menu!
  • 2 for 1 Pizzas are now available 7 days a week.
  • The Pines Gift Shop is temporarily closed. If there are items you need, please speak to the Front Desk for assistance.
  • The Pool House and Texada buildings are temporarily closed to promote social distancing.
  • Sanitation is available throughout the conference centre. Staff will be happy to direct you to the closest unit.

Learn more: http://www.bccdc.ca/health-info/diseases-conditions/covid-19

For Us

  • We have greatly increased the frequency of using anti-viral cleansers to wipe down surfaces. This includes tables, handrails, counters, and door hardware.
  • Check-in procedures have been modified to give guests more space.
  • We have increased sanitation in our offices, bathrooms, and desk areas.

Please do not hesitate to contact us with questions: info@tigh-na-mara.com

Reservations