CAREERS AT
TIGH-NA-MARA

Reporting to the Director of Human Resources, the HR Lead plays a key role in supporting day-to-day Human Resources operations across the organization. This position is responsible for delivering effective recruitment, onboarding, Team Member support, and compliance initiatives.

Working closely with the Director of Human Resources, the HR Lead supports a dynamic team of approximately 275 to 325 Team Members. This role partners with leaders and Team Members across all areas of the resort to help foster a positive, engaging workplace culture.

We are seeking a candidate with proven HR experience, ideally within a hospitality environment, who brings a positive, outgoing personality and a genuine passion for people. The ideal candidate is approachable, highly organized, and eager to learn and grow within the Tigh-Na-Mara team.

This is a 13-to-14-month contract position starting in late July/early August, with potential for extension or future opportunities within the organization.

• Competitive compensation package  ($55,000 - $62,000 base salary)
• Paid time off
• Flexible scheduling
• Extended health, dental, and medical benefits
• Resort-wide discounts including Grotto Spa, Cedars Restaurant, and Pines Gift Shop
• Friends and family room rates
• Access to on-site amenities such as pool, sauna, gym, beach, and sports facilities
• Community and industry perk

Responsibilities 
(Include but are not limited to)

Recruitment & Hiring

• Manage full-cycle recruitment including job postings, screening, interview coordination, and offer preparation
• Collaborate with hiring managers and marketing on sourcing strategies
• Attend job fairs in Parksville and Nanaimo

Onboarding & Orientation

• Manage new hire processes including pre-employment preparation
• Facilitate weekly onboarding and monthly orientation sessions
• Support Team Member integration and early engagement

Team Member Administration

• Maintain accurate HR records and documentation
• Manage employment verifications
• Track Team Member milestones
• Support HRIS reporting and data management

Team Member Experience & Engagement

• Support recognition programs
• Support planning and execution of internal Team Member events
• Contribute to initiatives that enhance workplace culture

Health & Safety Compliance

• Monitor incident reporting and ensure documentation accuracy
• Support investigations and coordinate required reporting

Programs & Partnerships

• Assist with student programs, work visa processes, and referral programs
• Coordinate benefits and Team Member Assistance Program (EAP) administration

Operational Support

• Support Team Member inquiries
• Manage internal resources such as staff housing and equipment tracking
• Coordinate administrative processes including contracts and agreements
• Provide day-to-day support to Director, HR

External Reporting & Compliance

• Complete required government reporting such as Statistics Canada surveys
• Ensure compliance with employment standards and regulations 

Qualifications

• Post-secondary education in Human Resources, Hospitality, Business, or related field
• CPHR designation, or working towards it, is an asset
• Strong organizational skills and attention to detail
• Ability to manage multiple competing priorities
• Excellent written and verbal communication skills
• High level of confidentiality and professionalism
• Experience with Payworks is an asset
• Strong relationship-building skills
• Ability to thrive in a fast-paced environment
• Adaptable, resilient, and open to change
• Hospitality or hotel experience preferred
• Self-starter who can work independently and as part of a team 

Work Environment

• On-site position in Parksville, BC. Candidates must be able to reliably commute daily
• Fast-paced resort and conference centre operating year-round
• Typical schedule is Monday to Friday, 8:30 AM to 5:00 PM, with some flexibility
• Occasional evenings and Saturdays for events or orientations
• Business attire
• Participation in off-site events such as job fairs and conferences
• Multi-floor office environment with stairs required
• Ergonomic workstation with sit or stand desk
• Fun, team-oriented environment 

We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused workplace. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location, apply now to join our amazing team as a Human Resources Lead.

Please apply below with an up-to-date resume. No phone calls or in person applications please.

Pay Rate $55,000 - $62,000 base salary

Apply Here!