Vision, Mission, Values

Vision

To be the resort destination of choice by creating memorable guest experiences in a natural, west coast setting.

Mission

We are committed to continually enhance our guest services in a respectful, supportive and natural environment. We will provide the necessary tools and administer fiscal responsibility, which will result in positive guest experiences, the success of our team, and the trust of our ownership.

Values

Tigh-Na-Mara’s values guide us in our daily interactions with our guests, our team, and our stakeholders:

  • We empower our team
  • We forgive honest mistakes
  • We support training, education and personal growth
  • We support our community through sustainable practices
  • We interact as a team with integrity and respect
  • We provide a positive, fun and caring environment
  • We provide warm and sincere service
  • We encourage open and honest communication
  • We create an environment that embraces the opportunity for change
  • We recognize and celebrate our achievements