Meet Our Executive Team


Paul Drummond – General Manager

Paul has extensive experience in the hospitality industry, growing from server to maitre d’ at the Westin in Edmonton, working in catering at the Pan Pacific in Vancouver, and  working in hotels in Malaysia, Egypt and Minneapolis. In Chicago, he accepted the position of general manager of a boutique hotel awarded the Best New Hotel in Chicago in 2005 by Travel & Leisure Magazine. Paul has been with Tigh-Na-Mara since 2007, and is actively involved in the area as a member of the Board of Directors for Golf Vancouver Island and is the Past Chair for Oceanside Tourism Association after sitting as Chair for the 4 years.


Jim Hykaway – Director of Rooms

Jim received his Commerce degree in Tourism Management from the University of Victoria, and spent the next 10 years working in Victoria’s hotel industry. Jim has been the Director of Rooms at Tigh-Na-Mara since 2005, and oversees various areas such as revenue management, front office, and the gift shop. Jim is an active volunteer in the community, a Chamber member, and coaches youth hockey and baseball.


Paulina Alexander – Spa Director

Paulina has been with Tigh-Na-Mara for 11 years, and prior to her position as Spa Director worked as a Front Desk/Reservations Agent, Night Auditor, Office Supervisor, and Spa Guest Services Manager. She has been Spa Director for 3 years, and is passionate about creating memorable experiences for all guests. She has been recognized locally as the recipient of TAVI’s Employee of the Year award, and nationally as the recipient of TIAC’s Employee of the Year award. 


Bryan Stokes – Director of Food and Beverage

Bryan has managed food and beverage functions in a variety of industries and locations, including the Panorama Mountain Village, and in Toronto at the Angus Glen Golf Course and the Esplanade Bier Markt. Before joining Tigh-Na-Mara in 2011, he was Director of Food and Beverage at the Fairmont Hot Springs Resort.  Bryan is a Red Seal Chef, and has shown his environmental commitment through initiatives such as food composting and using recycled take out containers.


Laurie Sagle – Director of Human Resources

Laurie graduated from the University of Guelph with a Bachelor of Commerce in Hotel & Food Administration. She has extensive HR experience in the hospitality industry at Sheraton, Delta and The Bay, and has worked in Toronto, Whistler and Moscow. Laurie came to Tigh-Na-Mara in 2005, and is proud to be part of the team receiving the “Employees First” award from Tourism BC for excellence in Human Resources in 2007, and the National Hotel Association of Canada Award for Excellence in Human Resources in 2008. 


Amy Ballard - Director of Sales

Amy is the newest member of the Tigh-Na-Mara Executive Team and brings over 15 years of luxury and boutique hotel experience from across North America.  Amy’s extensive knowledge managing meetings and events for Ritz-Carlton, New York City, The Beverly Hilton and OPUS Hotel Vancouver give her a well-rounded approach to working with our meeting and event planners at Tigh-Na-Mara.


Michael Casey – Controller/Director of Finance

Michael, with a broad base of experience within the financial marketplace, has been Controller and Director of Finance at Tigh-Na-Mara for over 4 years.