Awards and Accolades

We are proud to be recognized for the hard work and dedication that goes into every day and every guest experience.

  • TripAdvisor Certificate of Excellence 2011 & 2012
  • #1 Spa in Western Canada for 2011, Spas of America January 2012
  • DaySpa Canada’s Top Employee Award 2012 for the Grotto Spa – January 2013
  • Best Ocean Spa Experience for 2010, Spas of America Jan 2011
  • Power of Partners Award, Tourism Vancouver Island, September 2010
  • Inaugural Quality Assurance Award, Leading Spas of Canada, September 2010
  • Best Spa Getaway, Georgia Straight, September 2010
  • Food Fight for Brunch, Variety the Children’s Charity, June 2010
  • Business Excellence Going Green Award, Business Examiner Vancouver Island April 2010
  • Finalist, Sustainability Award, Sterling Service Awards, Nanaimo Chamber of Commerce, April 2010
  • 4 Green Keys, Hotel Association of Canada, March 2010
  • #1 Spa in Western Canada for 2009, Spas of America Jan 2010
  • Best Ocean Spa Experience for 2009, Spas of America Jan 2010
  • Quality Assurance Approved (QAA), Leading Spas of Canada, 2010
  • Best Spa Getaway, Georgia Straight, October 2009
  • Finalist, Best Resort on Vancouver Island, Georgia Straight, October 2009
  • Best Destination Spa, Glow Magazine April 2009
  • 2009 Fire & Ice Chili Competition, People’s Choice Award
  • 2009 Fire & Ice Chili Competition, Best Booth Presentation Award
  • Best Spa Cafe in Canada 2009,Travel to Wellness Canada
  • Best On-Site Gourmet-Style Cuisine 2009, Travel to Wellness Canada
  • Outstanding Customer Service Finalist 2009 Glassies, Eric Edwards