CAREERS AT
TIGH-NA-MARA

JOB SUMMARY

Job Title                            Banquet Captain

Location                           1155 Resort Drive, Parksville BC V9P 2E3

Hours of Work                Varied, Days, Evenings, Weekends & Holidays

Position Type                   Permanent Full Time
 

Do you love to host events and be part of the action? This is a hands-on position where you will oversee the coordination of the daily banquet events, which include conferences, meetings, weddings and other events. This role acts as the primary contact for our guests to ensure a seamless event.

what tigh-na-mara offers you!

• Competitive wages and benefits

• ​Professional development opportunities
• Opportunities for internal growth and promotion 
• Perks and discounts for the resort, including Pines gift shop,
  Cedars restaurant, and the Grotto Spa!
• Access to all resort amenities (including pool and fitness facilities)
• A supportive and inclusive work environment
• DEI and sustainablility focused environment
• The opportunity to work with our amazing team!

responsibilities

• Oversee and coordinate banquet rooms set-up and tear down

• Greet event organizers and gain an understanding of their specific event needs and expectations, and relay information to banquet manager, culinary department, and banquets team

• Maintain positive relationships with all conference guests,

• Support our value that the Guest always comes first, and go above and beyond to exceed expectations

• Support training of Banquets team members

• Ability to ensure that the quality of the service/food offered is exceptional and proactively address any potential issues/concerns

• Problem solve on the spot

qualifications

• Must have Serving It Right certification

• Knowledge of service techniques, wine service, bartending, food service

• Proven ability to manage people, develop and maintain positive relationships

• Superior guest service skills

• Excellent communication skills; verbal and written

• Effective and efficient time management and organizational skills,

• Above average attention to detail, striving for perfection

• Ability to take on responsibility and use initiative to prioritize and work effectively under pressure and in a fast-paced environment for extended periods of time.

• Must be a team player and consistently promote a team environment

• Flexible schedule ability is a must. The position requires the ability to work a variety of shifts including days, evenings, weekends, and holidays supporting events.

• Physically fit and able to lift heavy objects (up to 30 lbs.)

• Able to perform physical tasks including climbing a step ladder or step stool, and moving tables or furniture for event set up and take down

Hourly rate ranges between $18.25 - $22.00 per hour based on experience. In addition to hourly wage, there is an opportunity to earn up to (or more than) $30,000 per year in gratuities.

We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location, we would love to hear from you. Apply now to join our team as a Banquet Captain!

Please apply below with an up-to-date resume. No phone calls or in person applications please.